Terms of service

Effective Date: July 15, 2026

Welcome to DinGora.

These Terms of Service ("Terms") describe the rules and conditions that apply when you access or use the DinGora website, purchase products, or use any services provided through our online store.

By visiting our website, placing an order, creating an account, or using our services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

If you do not agree with these Terms, please do not use our website or services.

1. About DinGora

DinGora is a headwear brand offering hats and related lifestyle products designed for everyday wear, outdoor activities, and personal style.

Our products are manufactured in China and supported by our USA warehouse for order fulfillment and return processing.

We are committed to providing customers with quality products, reliable service, and a transparent shopping experience.

2. Website Use Agreement

By accessing the DinGora website, you agree that you will:

Use the website only for lawful purposes
Provide accurate information when placing orders
Respect intellectual property rights
Not interfere with website operation or security
Not attempt unauthorized access to our systems

You must not use our website for:

Fraudulent activities
Illegal purposes
Attempting to damage website functionality
Collecting information from other customers without permission
Uploading harmful software or malicious content

DinGora reserves the right to restrict access or terminate accounts that violate these Terms.

3. Product Information

DinGora makes every effort to ensure that product descriptions, images, colors, measurements, and specifications are accurate.

Product information may include:

Materials
Available colors
Sizes
Product features
Care instructions
Product dimensions

However, slight differences may occur due to:

Screen display settings
Lighting conditions during photography
Manufacturing variations

These differences do not affect product quality or intended use.

4. Product Availability

All products are subject to availability.

DinGora reserves the right to:

Limit product quantities
Discontinue products
Update product information
Adjust availability without prior notice

If an ordered product becomes unavailable after purchase, we will contact you and provide an appropriate solution, such as:

Replacement options
Order adjustment
Refund

5. Pricing Information

All prices displayed on the DinGora website are listed in U.S. Dollars (USD), unless otherwise stated.

Prices may change due to:

Market conditions
Product updates
Promotional campaigns
Business adjustments

The price charged will be the price displayed at the time the order is placed.

6. Payment Terms

DinGora accepts payments through secure third-party payment providers.

By placing an order, you agree that:

Payment information provided is accurate
You are authorized to use the selected payment method
You agree to complete payment for your purchase

Payments are processed securely through payment providers.

DinGora does not store complete credit card numbers or sensitive payment information.

7. Order Acceptance and Processing

Submitting an order does not automatically guarantee acceptance.

After receiving your order, DinGora will review and process the order.

We reserve the right to refuse or cancel an order due to:

Incorrect pricing information
Payment issues
Suspected fraudulent activity
Product availability problems
Incorrect customer information

If an order is canceled after payment, a refund will be issued according to our refund procedures.

8. Shipping and Delivery

DinGora provides shipping services according to our Shipping Policy.

Customers are responsible for providing accurate shipping information.

Please ensure your:

Name
Address
Apartment/unit number
City
State
ZIP code
Contact information

are correct before completing your purchase.

DinGora is not responsible for delays caused by:

Incorrect customer information
Carrier delays
Weather conditions
Events beyond our reasonable control

For complete shipping information, please review our Shipping Policy.

9. Returns and Exchanges

DinGora provides return and exchange services according to our Return & Refund Policy.

Customers may request returns or exchanges within the applicable return period.

Returned products must meet the required conditions, including:

Original condition
No obvious signs of use
No damage
No stains or odors

For detailed return information, please review our Return & Refund Policy.

10. Customer Accounts

If you create an account with DinGora, you are responsible for:

Maintaining account security
Protecting your login information
Ensuring account information is accurate

You agree to notify us immediately if you believe your account has been accessed without authorization.

DinGora is not responsible for losses caused by failure to protect account information.

11. Promotions and Discounts

DinGora may offer:

Promotional discounts
Special offers
Limited-time campaigns
Coupon codes

Promotion terms may include:

Expiration dates
Product restrictions
Usage limitations

Promotions cannot be combined unless specifically stated.

DinGora reserves the right to modify or cancel promotions when necessary.

12. Intellectual Property Rights

All content on the DinGora website, including but not limited to:

Logos
Brand names
Product images
Website design
Text
Graphics
Product descriptions

is owned by or licensed to DinGora.

You may not:

Copy
Reproduce
Modify
Distribute
Use our content commercially

without written permission.

13. User Reviews and Feedback

Customers may provide reviews, comments, or feedback.

By submitting content, you agree that:

Your submission is accurate and lawful
It does not violate third-party rights
It does not contain harmful or inappropriate content

DinGora may use customer feedback to improve products and services.

14. Third-Party Services

Our website may use third-party services, including:

Payment providers
Shipping providers
Analytics services
Advertising platforms

These third-party services operate under their own terms and privacy policies.

DinGora is not responsible for third-party services outside our control.

15. Privacy Protection

Your use of our website is also governed by our Privacy Policy.

We collect, use, and protect personal information according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

16. Website Availability

We work to maintain continuous website availability.

However, we do not guarantee that the website will always be:

Available
Error-free
Free from interruptions

Website access may occasionally be affected by:

Maintenance
Technical issues
Security updates
Internet conditions

17. Disclaimer

DinGora provides products and services based on reasonable standards of quality and accuracy.

However, we do not guarantee that:

Website information will always be completely error-free
Website operation will always be uninterrupted
Product colors will exactly match every screen display

18. Limitation of Liability

To the maximum extent permitted by applicable law, DinGora shall not be responsible for indirect, incidental, or consequential damages resulting from: